Frequently asked Questions

Choose the perfect scalable framework to launch or upgrade your online presence. No hidden fees, just professional digital solutions.

💡 New to website building? Learn exactly what you need to prepare to get started.

What do I need to provide before you start building?

All we need from your side is your logo and basic business information! Check out our detailed, jargon-free Website Preparation & Content Guide to see exactly how to prep your images and layout names.

How do domain registration and website hosting work?

A domain name is your digital address and hosting is your rented server storage space. We handle the technical setup for both! Read more about choosing a domain address here.

How do I log in to my website’s admin area?

Once we have completed your website we will provide you the login details that you need, this will be a user name and a password

What is WordPress, and how do I update my site?

Think of it like a digital "Lego set" for the internet. Instead of needing to know how to write complex computer code, you can use WordPress to choose a visual design, type text, and upload pictures to create your own website easily.Today,

it is the most popular website builder in the world, powering over 40% of all websites on the internet.

To update your site you will need to login first with the user name and password we provide, we will also provide a set of instructions, with images, which will describe how to edit text and to change images.

Do you provide email accounts with my website?

Yes, if you choose our hosting package, we can set up professional email addresses (e.g., info@yourcompany.co.za) linked to your domain.

Can I use my own hosting provider?

Absolutely. We’ll build your site and connect it to your existing hosting, though we recommend our hosting for better performance and support.

What happens if my site goes down?

Our hosting includes monitoring and backups. If you host elsewhere, we’ll advise you on best practices to keep your site secure and online.

Will my site show up on Google?

Yes. All sites we build are SEO‑friendly. We also offer advanced SEO packages if you want to rank higher for competitive keywords.

Do you help with social media integration?

Yes, we can link your site to Facebook, Instagram, LinkedIn, and more, so visitors can connect with your business easily.

Do you require a deposit?

Yes, we typically require a 50% deposit to start work, with the balance due on completion.

Are there any hidden costs?

No. We’ll provide a clear quote upfront. The only ongoing costs are hosting, domain renewal, and optional maintenance.

Will I be able to edit my own site?

Yes. We provide training so you can update text, images, and blog posts yourself.
Alternatively if you feel you don't have time or don't feel confident enough to do it yourself we can offer assistance for an additional cost

Do you offer ongoing support?

  • Yes. We have support packages for updates, troubleshooting, and content changes.